Discussion in seo, ppc and online marketing started by hargreaves56, sep 20. Hibu really stood out to me because i had a actual person who is still my account manager, come out to the office to better understand our marketing needs, then cater a. Information from knowledge networksris 2004 yellow pages industry usage study. Why you should not use 20160710 kristen dyke if youre looking for an internet marketing company to build and design a website for your business, youve likely come across hibu. Operated by the yellow pages, hibu relies on the brand of its parent company.
The ftc recommended four ways you can protect your business from the yellow pages scam. The yellow page companies sent nearly identical faxes to businesses in a number of countries. Court documents allege that directors including former chief. Yellow pages to stop printing from january 2019 media. I must start off by stating that hibu is not a scam. We help hundreds of thousands of local businesses with print and digital marketing. Educate employees on how the scam works and how to recognize dangerous calls. Yellowbook national yellow pages optout site create a new account. One particular scheme that is growing at a rapid rate involves the nationally renown business directory, yellow book, formerly known as yellow pages.
Yellow pages publisher hibu calls in administrators. I signed my company to advertise through yellow book. Hibu is a digital marketing company that promotes itself as a platform to help people make money online. Unfortunately, the business owner was seeing poor results from hibu, decided to end the relationship and orchestrated a meeting with his hibu account representative. Hibu yellowbook sales rep lied and set up an account for our business unauthorized cedar. Yes, the company is sneaky in their contracts and will always try to renew you or say they have a contract when they really do not. The yellow pages will stop printing from january 2019 after more than five decades, its owner yell has announced. After referencing the yellow pages, 83% made contact with advertisers by phone, email or in person. Offices, beware the yellow pages online scam consumerist. Hibu s website includes a blog with articles many business owners and decision makers will find useful. Brooks web design, llc designs handcoded, quality websites and mobile sites for all companies in any industry, anywhere in the u. Hibu hibu yellowbook rip off to small businesses nationwide.
The only time you will hear from this company is when its time to pay up you can cancle your. Aug 12, 2008 this number is from the office of hibu. Never deal with this company total misrepresentation of the facts. In september 2009, yells us arm, yellowbook, acquired texas and louisiana assets of ypone publishing. Nov 27, 20 yellow pages publisher hibu calls in administrators companys battle with. With hibu, formerly known as yellowbook, i also subscribed to their internet product called web reach. Hibu formerly yellowbook is now in a seemingly endless shell game, shuffled between different. Manager former employee rockville centre, ny july 14, 2019. Yell has taken the decision to fully digitise the business, ending the publication. Court throws the book at yellow page business directory scam. We offer comprehensive, structured training designed to develop successful careers, and encourage our team members to pursue advancement opportunities.
Topics include seo versus ppc, website design, social media advertising and more. Yp the real yellow pages sm helps you find the right local businesses to meet your specific needs. Never miss your hibu business yellowbook 360 bill again. To my surprise, i was looking in the 20142015 hibu book phone number information when i stumbled on my photography ad, i was so surprised to see an ad since i had made it perfectly clear that the 20 book was to be my last ad again remember the business had been long closed by this point. Similar to a fax directory scam, this one typically involves a few phone calls. I learned a lot during my time at hibu but most of what i learned was what not to do to employees in the future. Hibu, the readingbased yellow pages company, has placed six us subsidiaries into chapter 15 bankruptcy protection as the firm attempts to restructure its. Among those making a purchase, 91% purchase at a place seen in the yellow pages. The majority of websites today simply arent built to give you the best ranking in search or to get you found with voice search but hibu smart sites are. But so far, ive had one scam email from somebody overseas who.
We specialize in small, medium, and startup businesses, especially in construction and landscaping. Hibu, inc complaints better business bureau profile. We work hard to make sure that our sales representatives are fairly compensated and are able to perform successfully in their jobs. Officials in one county have had to issue an alert concerning a fake business directory after several businesses reported being contacted. If set up properly, these online marketing methods can work in getting your business noticed. My monthly contract was set to end in september of 2014. Before i continue my story, i should mention that hibu clients are strongly encouraged to purchase a display ad in the phone book in order to receive the online services. View customer complaints of hibu, inc, bbb helps resolve disputes with the. The business directory scam strikes again ftc consumer. A rep from hibu came into mu business and presented me with a presentation to advertise in a new product. Yellow pages to stop printing from january 2019 media the. You will be responsible for distributing a yellowbook directory to every listing on your route.
Somebody calls your organization saying they simply need to confirm your contact information for a business directory. The invoices are usually sent by outofstate companies that publish a directory that contains a limited number of. The hibu account representative that cried titan web. Im sure ill hear from them on another number but im happy to block them all day long. Directors at collapsed yellow pages owner hibu accused of sales. I have researched countless articles and stories going back years regarding the ftcs investigations and shut down of these yellow page scam operations.
The reach of the yellow page directory scam was truly international. Ajs office has been targeted by scammers who claim his company owes them for an online yellow pages listing. To my surprise, i was looking in the 20142015 hibu book phone number. Yellowbook is one of the many local marketing solutions available from hibu. Hibu makes it easy to grow your business online with a custom website, social marketing and more all built and managed for you while you run your business. Hibu really stood out to me because i had a actual person who is still my account manager, come out to the office to better understand our marketing needs, then cater a plan specifically to us. The company does not pay well and requires a lot of extra work. Locally owned businesses or contractors what is it. These factors are similar to those you might use to. I was employeed with yellow book usa hibu for over 8 years. Small businesses all over the nation are receiving solicitations that appear to be invoices from the local yellow page directory. I quit over 2 years ago and have been much more fulfilled by my new ventures. This page was opened so the thousands of people around the country who were deceived by yellow book can share their horror stories and perhaps if we all are united enough.
The ftc is alleging that three telemarketing agencies in canada, which did business under names like your yellow pages and onlineyellowpagestoday, used that very m. Phone books reshape themselves for life after listings. Yellow book and uk yellow pages operator has proposed renaming the company hibu. Laid off and im looking for a new job and despite years of successful industrial sales prior to hibu, recruiters tell me that i wasted 3 years by working for them and new employers do not take me seriously since i sold yellow pages. When i provided proof and in my opinion the judge was going to rule in my favor the attorney for hibu ask for a continuance to speak with his.
One ad is with yp in the tullahoma, tn area and the other is with hibu in murfreesboro, tn. Hibu publisher of yellowbook rauchmilliken international, inc. While this is not a new scam, it is by far one of the most persistent that continues to resurface and plague small business owners. The important thing to do is to ask them to email you a scanned copy of the signed contract. Once delivery is completed and verified by yellowbook s distribution department, payment is mailed to you within two weeks. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. They advised that they were formerly known as yellowbook. Companies like dexypthryv formerly dex media, supermedia and superpages, hibu formerly yellowbook, yext and yodle offer online marketing services such as business listings and directories, payperclick advertising, search engine optimization, and websites. After that i was never contacted by the service only email corrispondece by my representitive who says he is now embarrised by hibu. Scambooks investigation team reached out to this company a total of 2 times, scambook investigators last contacted them on apr 04, 20.
Fraudulent yellow page listing scam beware its back. Jul 17, 2014 canadian business phone book strikes again. Mar 18, 2017 the yellow pages scam calls sound so innocent. I seen another scam site that listed the same number from a year ago. Since then the page has accumulated 81 consumer complaints. Opt out of yellow pages with us and stop the delivery of printed directories you dont want to receive. Company is a big scam waiting months on end for any sign of work and get nothing customer service is trash and the employess are borderline children. Hibu is the owner of yellow book along with several other print books. Court throws the book at yellow page business directory. Once delivery is completed and verified by yellowbooks distribution department, payment is. I received one lead over 4 months for a service i dont even provide.
May 08, 20 as a locksmith of over 25 years, i have taken my last two yellow pages ads out. Nov 21, 2018 in 20 i went to court with hibu yellow book over a 2009 advertisement that i refused to pay for that was not correct. Hibu smart sites have advanced technology that 80% of websites dont have, helping smart sites perform better than other websites simply put, they communicate. With hibu, all your digital marketing works in sync your online listings match the information hours, phone, etc. In addition, creating a winning culture is a top priority here at hibu. After many years of advertising with and the name change to hibu i have stayed well clear for good reason. Welcome to the hibu service center, your online resource for small business marketing. Subject to the terms and conditions of this agreement, hibu grants you a limited, revocable, nonexclusive, nontransferrable license to install and use the licensed application on any mobile device that you own or control. We would like to opportunity to discuss your concerns in further detail, please reach out to us at 8554474428. The yellow book hibu and their representation put on a dog and pony show that not only confused the judge but also confused the jury.
We have called hibu many times to send us the magazine ad and each time we have spoken with them they had not sent us the magazine with our ad. We are constantly evaluating our products and services to ensure we are competitive in the market. At hibu, we pride ourselves on our best in class products and services. I advised her that i had turned down my option to renew for advertising in 202014. Beware the fake phone book listing scam that targets small businesses. Sep 01, 2017 the yellow pages will stop printing from january 2019 after more than five decades, its owner yell has announced. We had a contract with yellowbook which turned around and sold it to hibu. Disclaimer this site was put up by a former hibu employee. Yellow pages publisher hibu calls in administrators telegraph. Hibu and yellowbook are notorious for their inability to cancel a clients account after the client requested a cancellation. Always check the calling companys reputation out for free on the better business bureaus website. Hibu helps communities thrive by facilitating millions of connections each. Once upon a time, in a distant land called murfreesboro, tn, a wellknown local business decided to cancel their contract with hibu the online marketing service associated with yellowbook.
The hibu account representative that cried gather round, its time for a true story. Hibu representitive came to my office and showed me a garanteed lead program. The hibu account representative that cried titan web marketing. Hibu styled hibu, formerly yell group plc, is a multinational directories and internet services. Hibu yellow book yell hibu is a rip off scam missouri. Prism lets you track and pay all your bills in one single, intuitive app. Each route includes the listings of all the residents and businesses in that area. Directors at collapsed yellow pages owner hibu accused of sales fraud. Hibu places 6 us subsidiaries in chapter 15 bankruptcy. Dec 12, 20 companies like dexypthryv formerly dex media, supermedia and superpages, hibu formerly yellowbook, yext and yodle offer online marketing services such as business listings and directories, payperclick advertising, search engine optimization, and websites. I was told i was going to see results, when i signed up. I tried to do business when this company was yellow book and they did the same thing with billing and the salesman and mangers agreed.624 1364 89 429 369 367 256 1017 493 1257 1099 1433 176 1207 78 346 715 972 96 1420 1488 278 125 1147 38 227 664 310 1341 36 214 1193 974 484 979 82